Return to Business Process Management

Pega Consulting Services

In recent years, enhancing business processes has been the top priority for CIOs and IT executives. Although initiatives like Total Quality, Business Process Reengineering, and Six Sigma have delivered benefits to organizations that have implemented them, the lack of consistent process execution has hindered the sustainability of the benefits. Business Process Management (BPM) software can make best practice processes consistent and repeatable. BPM technology is an investment that can provide immense business benefit to the organization, but the tangible business value associated with BPM is generally not well-understood.

Crecsys provides various service offerings that are categorized based on the BPM process maturity in an organization, enabling clients to adopt BPM technology in a structured way. Our service offerings include BPM Strategy Consulting, BPM Architecture Assessment & Solution selection, and BPM Solution Design. We also run workshops to educate and introduce our clients to the concept of BPM, helping them build a business case for BPM adoption.

To make our clients more comfortable with BPM technology, we provide a set of assets such as an ROI Calculator, Product evaluation framework, modeling tools, templates, and sizing tool. These assets generate business value to our customers by aligning the understanding between business and IT teams around BPM goals, upfront business case validation, rapid proof-of-concept based on process/rules oriented design, and BPM roadmap definition that helps achieve critical goals early on with iterative development methodology.